Shipping policy
Customer service is our top priority, and we are committed to ensuring that you have an outstanding shopping experience with us. If you have any questions, please don’t hesitate to reach out. You can contact us via email at dearliline@hotmail.com or chat with us—we’re here to make your shopping experience as easy as 1-2-3. Happy Shopping!
P.S. Don’t forget to sign up for our mailing list—great rewards await you on your next order.
Worldwide Shipping Methods
Under normal circumstances, if you choose one of the following shipping methods within the USA, you can expect your item(s) to arrive as follows:
1. Domestic Shipping (within the USA):
• USPS Priority Mail: 2-3 business days
• USPS Express Mail: 1-2 business days
• USPS Standard Mail: 2-8 business days
2. International Shipping (outside of the USA):
• USPS Priority Mail International: 6-10 business days (An expedited international delivery service for a wide range of package types)
• USPS Priority Mail Express International: 3-5 business days (The fastest international option offered for a wide range of package types)
Turnaround Time
• For customers within the USA, please place your order at least 5 days in advance, plus 2-3 days for tailoring.
• For our international clients, please place your orders at least 7-20 days in advance, plus 2-3 days for tailoring.
At Dear Liline, we will do our best to meet these shipping estimates, but we cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and Import Taxes
Buyers are responsible for any customs and import taxes that may apply. Dear Liline is not responsible for delays due to customs.
Important Notes:
• Please make sure your address is entered correctly before finalizing your transaction.
• We are NOT responsible for lost, stolen, or delayed packages once they leave us.
• We ship all orders via USPS, including First Class Mail, Priority Mail, or Express Mail.
Once your order is shipped, we will update it with a tracking number so you can track your package.